Australia
All orders are dispatched within 2-3 working days from Sydney, Australia.
Items are delivered through Australia Post (with tracking).
Postage times for standard shipping within Australia to most areas is 2-3 business days however, delivery can take up to 6 business days.
- Same state: 2–5 business days
- Interstate (metro to metro): 3–6 business days
Please consult your order confirmation email for the delivery of your order.
Doggos Wear will not be liable for any loss or damage, whether direct, indirect or consequential arising out of the misdelivery, delayed delivery, failure to deliver or damages that may occur during delivery.
United States
All orders are dispatched within 2-3 working days from Sydney, Australia.
Items are delivered through Australia Post (with tracking).
Postage times for express shipping from Australia is 7-10 business day.
Please consult your order confirmation email for the delivery of your order.
Doggos Wear will not be liable for any loss or damage, whether direct, indirect or consequential arising out of the misdelivery, delayed delivery, failure to deliver or damages that may occur during delivery.
International
NZ: 5-8 business days
UK: 6-13 business days
Europe: 10-20 business days
Rest of the world: 15-20 business days
Returns
Each of our products is created and packaged with great care and attention to detail.
We are happy to accept exchanges due to sizing, provided that the product still has the tags on, has not been damaged, no scuffs, no marks and in brand new re-sellable condition. If the incorrect size was purchased as a result of customer error the additional costs of return shipping and product sizes will be covered by the customer.
Please email within 10 days of receiving the product. We can always help you check your doggo’s sizing to avoid sizing issues and disappointment, please email info@doggoswear.com.
We are unable to offer refunds and we do not provide returns on used products due to hygiene and safety standards. We do not accept returns for change of mind.
If your item is damaged before you receive it or you have received the wrong item, make sure you contact us within 10 days of receiving the product to discuss options.
Please note that all return shipping costs are the responsibility of the buyer unless otherwise arranged at the discretion by Doggos Wear.
If you would like to cancel your order after your order has been placed due to change of mind, this must be communicated to us before your item is dispatched from our warehouse.
It is the owner/customer’s responsibility to ensure that the fit of our products is correct for the safety, suitable and wellbeing of your dog. We do not take responsibility if our products are not fitted correctly and/or cause injury to your dog.
We are always here to assist in any way possible. We are here to help you and your dog.
Thank you in advance.
Sustainable Packaging
At Doggos Wear, we are dedicated to being environmentally friendly in all aspects of our operations.
We use 100% compostable mailers made from a combination of corn-based biopolymers, the Compostable Mailer composts in 6 months (180 days) and is certified for both home and commercial compost.
